REQUEST A QUOTE
Tell us what you’re running.
We respond to calls and quote requests within 2–4 hours.
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WHAT HAPPENS NEXT
Three ways to reach the shop
The fastest route is the phone. (330) 659-9295 reaches the office in Richfield during business hours, Monday through Friday, 8:00am – 5:00pm. The auto-attendant routes you to new-equipment sales, the parts counter, or service dispatch — pick the one you need and you'll be talking to someone who works on boilers, not a call centre. After hours the same number forwards to a cell, because 24/7 emergency service only means something if somebody answers.
The quote form on this page is the second route, and it reaches [email protected] directly. We respond to calls and quote requests within 2–4 hours. If the form doesn't load for you — a blocked script, a corporate firewall — email the same address or call; nothing about your request depends on the form working. The third route is simply driving over: the parts will-call window is open by appointment, so call ahead and we'll have the part on the counter when you arrive.
WHAT TO HAVE READY
Bring the nameplate
For a part, the make, model, and serial number off the boiler's nameplate is all we need — a phone photo of the plate works fine and saves everyone a guessing game. For a repair or a service call, tell us what the unit is doing: the lockout code, whether it's steam or hot water, and roughly how old it is. For new equipment, the useful details are what the boiler feeds, the load you're carrying, the fuel available, and how much room the boiler room actually has.
One thing worth saying plainly up front: we are a manufacturer's representative and a service shop, not an installer. Full installations run through your mechanical or piping contractor. We size and sell the equipment, do the minor piping around it, and stand with you through startup — and we'll happily talk directly to your contractor or consulting engineer while a job is being specified. We work across nineteen counties of Northeast Ohio, so if you're not sure whether your building is in range, call and we'll tell you straight.